Unable to Download Software Online for Installation

Note:
This topic has been translated from a Chinese forum by GPT and might contain errors.

Original topic: 无法在线下载软件进行安装

| username: come_true

【TiDB Usage Environment】Production Environment / Testing / PoC
【TiDB Version】
【Reproduction Path】What operations were performed when the issue occurred
【Encountered Issue: Issue Symptoms and Impact】
【Resource Configuration】
【Attachments: Screenshots / Logs / Monitoring】

| username: zhanggame1 | Original post link

The prompt is very clear, the domain name cannot be resolved. Can your machine access the public internet?

| username: 普罗米修斯 | Original post link

Can it access the external network? It seems like it can’t resolve the address.

| username: come_true | Original post link

Is this status connected? It stays like this and doesn’t move.

| username: come_true | Original post link

I am using a virtual machine. My laptop can connect to the external network. If I choose this mode, it should be able to connect to the external network, right? Otherwise, how should I connect?

| username: 普罗米修斯 | Original post link

You can try pinging a domestic address. Google is inaccessible.

| username: come_true | Original post link

This doesn’t work either.

| username: 普罗米修斯 | Original post link

First, get the network working. Have you configured the IP for the virtual machine in NAT mode?

| username: 普罗米修斯 | Original post link

Refer to this to get the network working first.

| username: come_true | Original post link

IP configured.

| username: zhanggame1 | Original post link

Open the virtual network editor in VMware
image
Check the NTP configuration and confirm whether the address is obtained via DHCP

| username: ShawnYan | Original post link

VM configuration issue, refer to this

| username: come_true | Original post link

Okay, I’ll give it a try.

| username: come_true | Original post link

How is the IP in this position of the article set, what should it be set to, and what is the basis for it?

| username: 随缘天空 | Original post link

Network issue, it seems that your machine cannot access the internet. Try opening a Baidu browser with your local browser.

| username: zhanggame1 | Original post link

There is no basis, just use the default settings.

| username: come_true | Original post link

My computer can connect to the internet, but the host set up in the virtual machine cannot connect to the internet.

| username: zhanggame1 | Original post link

If your host address is DHCP, then use bridged mode for the virtual machine.

| username: 小龙虾爱大龙虾 | Original post link

If it doesn’t work, just download it offline. :joy_cat:

| username: TiDBer_小阿飞 | Original post link

To use a custom specific virtual network
Local configuration of VM network