Data import and export is slow, and many retries and EOF errors appear in the log of each component without other errors

If no other logical errors occur, retries and EOF errors might be caused by network issues. It is recommended to first use tools to check the network connectivity. In the following example, iperf is used for troubleshooting:

  • Execute the following command on the server-side node where the retries and EOF errors occur:

    iperf3 -s
    
  • Execute the following command on the client-side node where the retries and EOF errors occur:

    iperf3 -c <server-IP>
    

The following example is the output of a client node with a good network connection:

$ iperf3 -c 192.168.196.58
Connecting to host 192.168.196.58, port 5201
[  5] local 192.168.196.150 port 55397 connected to 192.168.196.58 port 5201
[ ID] Interval           Transfer     Bitrate
[  5]   0.00-1.00   sec  18.0 MBytes   150 Mbits/sec
[  5]   1.00-2.00   sec  20.8 MBytes   175 Mbits/sec
[  5]   2.00-3.00   sec  18.2 MBytes   153 Mbits/sec
[  5]   3.00-4.00   sec  22.5 MBytes   188 Mbits/sec
[  5]   4.00-5.00   sec  22.4 MBytes   188 Mbits/sec
[  5]   5.00-6.00   sec  22.8 MBytes   191 Mbits/sec
[  5]   6.00-7.00   sec  20.8 MBytes   174 Mbits/sec
[  5]   7.00-8.00   sec  20.1 MBytes   168 Mbits/sec
[  5]   8.00-9.00   sec  20.8 MBytes   175 Mbits/sec
[  5]   9.00-10.00  sec  21.8 MBytes   183 Mbits/sec
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bitrate
[  5]   0.00-10.00  sec   208 MBytes   175 Mbits/sec                  sender
[  5]   0.00-10.00  sec   208 MBytes   174 Mbits/sec                  receiver

iperf Done.

If the output shows low network bandwidth and high bandwidth fluctuations, a large number of retries and EOF errors might appear in each component log. In this case, you need to consult your network service provider to improve the network quality.

If the output of each metric looks good, try to update each component.